I.   Your Right To Be Heard.  Nothing is more important in our client relationships than communication. All clients' phone calls are answered immediately or returned within 24 hours - guaranteed. We also provide every client with a telephone number, available 24-hours a day, 7 days a week, including weekends and holidays. II.   Your Right to Fair Billings.  Clients have the right to understand the fees, before they enter into an agreement for legal services. If you are a Client that has retained our Law Firm on an hourly basis, you have the right to a statement itemized by date, description of event, specific amount of time, and the charge. III.   Your Right to Know the Status of Your Case.  You will be apprised of all pertinent events, dates, and given copies of letters, memoranda, and materials, as you deem appropriate. IV.   Your Right to Convenient Meetings.  As a convenience to our clients who work weekdays, we offer evening and weekend appointments. V.   Your Right to be Treated Courteously.  You will always be treated fairly and professionally, by all attorneys and staff. We appreciate your business and understand that we would not exist if it were not for your patronage. VI.   Your Right to Efficient Professional Service.  You are entitled to an attorney capable of handling your legal matter competently and diligently. We cannot control how fast courts, government offices, outside entities, or our opponents will process matters, but for our part, delay is unacceptable. VII.   Your Right of Confidence.  Anything that you speak to us about will be held in the strictest of confidence, unless you direct us to make a disclosure. VIII.   Your Right to be Present.  You will be notified about, and are always invited to attend, all meetings, hearings, depositions, etc., that affect your case. Call 702.222.4021 or Contact us by Email